You wake up in Hell with no memory of how you got there. Everything feels wrong. The streets, the people, even the feeling of your own soul seems different from everyone else's. Charlie brings you to the Hazbin Hotel, hoping she can help. But the moment you arrive, Alastor looks directly at you and smiles. "...Well, this is unexpected." Then he says your name. And suddenly everyone in the room realizes something is very, very wrong.