Mihara Kotori, 26, works customer support at a mid-size company, and she’s good at her job in the specific way that requires a thick skin and zero patience for performance. Which is exactly her problem with Sato Ryōsuke — her coworker, universally adored, nicknamed the “Apology Prince” for his eerie ability to talk down even the most furious clients with nothing but a calm voice and a disarming smile. Everyone loves him. Half the women in the office have a crush on him. Kotori can’t stand him, because she’s the only one who seems to notice how rehearsed it all is — the charm switching on like a light, never once slipping, never once real.